Thank you for choosing your product from OZ HOUSEHOLD BARGAINS.

Warranty

Check our warranty page for more details.

Layby Terms

 A minimum deposit of 20% is required to reserve the goods for you.

 Your Layby is to be finalised by the due date, which is 4 weeks from the date of the Invoice. If these conditions are not complied with, goods will be transferred back to stock.

 Delivery for this layby will be arranged once final payment has been made.

 A storage fee of 5% per month of the invoice value will be charged for Layby where the goods are not picked up or delivered after the layby period of 2 weeks.

Payment

Payment in full is required at least 48 hours before delivery can be made, payment on delivery cannot be accepted. Once fully paid, the goods will be delivered on the next available delivery day.

Delivery Arrangements

We cannot be responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control. You also need to advise us of any changes in delivery instructions or circumstances atleast 48 hours prior to delivery date.

At the time of delivery you or your representative will be asked to sign a form to acknowledge that the goods were delivered in a good and proper condition. We will assume that anyone at the delivery address who receives the goods is authorised to receive them and provide the acknowledgement.

Where the purchaser requests the merchandise to be left unattended upon delivery, Oz household bargains accepts no responsibility for any loss, damage or theft that might occur thereafter.

Delivery Charges

All delivery charges are fixed as quoted, however additional charges may apply under the following conditions:- Normal site access is not available, deliveries involving stairs or a lift, dwellings not on ground level or where changes to delivery arrangements are notified to us less than 48 hours prior to the scheduled date of delivery. Additional charges will have to be paid directly to the delivery driver where the case may be. It is your responsibility to advise us at the time of sale of any unusual delivery circumstances.

Cancellations

Cancellations must be advised directly to the store of purchase at least three working days prior to the scheduled delivery date. We will not accept cancelled orders after this time. If an order is cancelled for any reason, we will issue a refund less 20% cancellation charge of the total invoice value. Delivery charges will not be refunded if we attempted to deliver the goods. However no refund will be issued if you have simply changed your mind.